Privacy Policy | Craft Galore
Privacy Policy
Craft Galore respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or interact with our services.
1. What Information We Collect
We may collect personal information such as:
• Your name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party platforms)
• Any other information you provide voluntarily (e.g. via contact forms, reviews, or emails)
We also collect non-personal information like IP address, browser type, and browsing behaviour for analytics and site improvements.
2. How We Collect Your Information
We collect your personal information through:
• Online orders
• Contact or enquiry forms
• Newsletter sign-ups
• Social media interactions
• Cookies and web analytics tools (e.g. Google Analytics)
3. Why We Collect Your Information
We use your information to:
• Process and fulfil your orders
• Communicate with you about your purchase
• Respond to your enquiries
• Improve our website and customer experience
• Send promotional emails (if you opt in)
• Comply with legal obligations
You can opt out of promotional emails at any time by clicking the “unsubscribe” link or contacting us directly.
4. How We Store and Protect Your Information
We take reasonable steps to keep your personal data secure, including SSL encryption, password protection, and restricted access to sensitive systems. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose it:
• To service providers who help us operate our website or deliver services (e.g. payment processors, couriers)
• When required by law
• If our business is sold or merged
All third-party providers are required to protect your data in line with this policy.
6. Cookies and Tracking Technologies
Our website uses cookies to:
• Enhance your shopping experience
• Track website traffic and usage patterns
• Enable core functionalities such as the shopping cart
You can manage or disable cookies through your browser settings.
7. Access and Correction
You have the right to access, update, or request deletion of your personal information. To do so, please contact us at info@craftgalore.com.au.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date. Continued use of our services constitutes acceptance of any changes.
Contact Us
If you have any questions or concerns about your privacy, please reach out to us:
📧 info@craftgalore.com.au